Question 1

How long will it take for my PC to arrive?

Accepted Answer

PC orders arrive in 3-9 business days, depending on order volume and shipping location.

Question 2

Can I track my order after purchase?

Accepted Answer

Yes! You'll receive a tracking number once your order ships.

Question 3

Will my PC come with Windows and drivers pre installed?

Accepted Answer

Yes! Our PCs come with Windows pre-installed and all necessary game-ready drivers.

Question 4

Do you offer a warranty on your PCs?

Accepted Answer

Yes! All our PCs come with a comprehensive 2-year parts and labor warranty to ensure reliability and peace of mind.

Question 5

Can I swap or customize parts in my PC before ordering?

Accepted Answer

Yes! You can fully customize your PC with a variety of upgrades. If you don’t see a component listed, just reach out to us via live chat—we’re happy to help!

Question 6

Do you offer financing or payment plans?

Accepted Answer

Yes! We provide financing through Afterpay.

Question 7

Do you offer international shipping?

Accepted Answer

Yes! We ship internationally—contact us for shipping rates and availability in your country.

Question 8

What if my PC arrives with issues or damage?

Accepted Answer

If your PC arrives damaged or unstable, we'll promptly replace it for free.

Question 9

Can I Upgrade my PC later on   ?

Accepted Answer

Yes! Our PCs feature 80+ rated EVGA power supplies, supporting upgrades like CPU, GPU, RAM, and storage.

Question 10

What kind of cooling options do your PCs have?

Accepted Answer

Yes! We offer a variety of cooling solutions, including air and liquid cooling options.

Question 11

Do your PCs come with Wi-Fi and Bluetooth?

Accepted Answer

Yes! Our PCs include built-in Wi-Fi and Bluetooth, or you can add them as an option.

Question 12

Do you offer bulk or business purchases?

Accepted Answer

Yes! We provide bulk orders for schools, businesses, and organizations. Contact us for special pricing.

Question 13

Do you provide overclocking services?

Accepted Answer

Yes! We offer professional overclocking services to maximize your PC’s performance.

Question 14

What will be included with my PC?

Accepted Answer

Your PC will include an AC power cord, user manual, and manufacturer documents.

Question 15

What if I need technical support after receiving my PC?

Accepted Answer

We offer unlimited technical support—no matter the issue, our experts will resolve it!

Orders Now Shipping Fast Backlog Cleared! We’ve scaled our team and caught up. Builds now ship in 5–7 business days. Learn more

Light Hydra PC

Frequently asked questions